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Youth Wellbeing Program

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Code of Conduct
Alcohol & Other Drugs
Behaviour
Organisation Property
Customer Service
Grievances
Dress Code
Non Discrimination
Occupational Health & Safety
Smoking
Recruitment Informtation
Staff Benifits
CAAPS Positions
Professional Development
Leadership/ Management Opportunities

Employment Information

Here at CAAPS our greatest resource is our employees. We recognize the inherent cultural knowledge that indigenous employees bring to our clients. Our staff are the most important element in providing a safe and supported atmosphere to our clients. We look for people with a dedicated attitude to helping Indigenous people, and the ability to work in a team. We need people who have a strong commitment to a client focused service. Sound like you?

Employment Opportunities!
As our organisation incorporates many diverse functions, we have a wide variety of positions. If you're seeking a career in a varied and exciting industry, CAAPS has something for you! Please visit our Current Vacancies or email caaps@caaps.org.au for further information.

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Code of Conduct

Personal Responsibility
All employees at CAAPS are expected to observe the highest standards of ethics, integrity and behaviour during the course of their employment with CAAPS. It is vital that professional attitudes and behaviour are promoted by all staff.


Managers and Supervisors will:

Employees will:

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Alcohol and Drugs

CAAPS is committed to maintaining a drug free workplace. CAAPS provides a work environment, which aims to ensure the health, safety, respect, and productivity of all employees. The use of drugs and alcohol may impair an employee’s capacity to perform their job safely, efficiently, and with respect to other employees and clients. The use of such substances may result in the risk of injury or a threat to the wellbeing of the impaired employee, other employees or our clients. CAAPS recognises the health risks associated with controlled substance use and alcohol misuse and is committed to supporting those who seek treatment for these conditions.

No employee is to commence work, or return to work while under the influence of alcohol and/or drugs. No employee shall affect the good name or credibility of the organisation or bring the reputation of the organisation into disrepute by the use, sale, production of alcohol or other drugs.
It is the responsibility of all employees to read, understand and comply with all rules and procedures as set out in the Alcohol and Drugs Policy.

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Behaviour

All employees must behave in a polite, respectful, cheerful and helpful manner towards clients, students and other staff at all times.
It is the responsibility of all employees to read, understand and comply with all rules and procedures as set out in the Code of Conduct Policy.

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Organisation Property


All employees must:

NB: Any loss or malicious damage caused by an employee will be charged to that employee at replacement cost.

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Customer Service

Our clients, the experience we provide for them and the memories that they take away, determine the success or failure of our business. In dealing with our clientss each of us can make an impression that will influence their experience and their memories.
All employees must ensure that:

All employees should:

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Grievances


All employees should report any grievances to their Manager in the first instance. If they do not feel the matter has been satisfactorily dealt with, they should refer the grievance to the operations CEO. If a suitable remedy is not forthcoming, they should speak confidentially with the CEO or the Operations Manager.
It is the responsibility of all employees to read, understand and comply with all rules and procedures as set out in the Grievance Policy.

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Dress Code


In order for CAAPS to present a positive, professional image, your personal appearance must be clean, neat and tidy at all times.
All employees must ensure that they comply with the following rules at all times whilst on duty or in uniform.
Hair

Jewellery

Uniforms

Footwear

NB: If in doubt about any of the above, employees should check with their manager or supervisor or the Operations Manager.
These standards must be maintained throughout employment with CAAPS.

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Non-discrimination

Management is committed to equal opportunity for all its employees and clients. Discrimination based on race, colour, religion, gender, age, marital status or disability is illegal. Do not discriminate against or harass anyone in the workplace.
Sexual advances or comments, racial or religious 'jokes or slurs', or any other conduct that is or may be regarded as intimidating or offensive will not be tolerated.
NB: Recruitment, promotion and other conditions of employment or career development will be based on individual merit. Unethical means of achieving performance will not be condoned or rewarded.

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Occupational Health and Safety


Workplace safety is your responsibility.  All employees must adhere to the following rules:

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Smoking


Environmental tobacco smoke contains a number of airborne contaminants and employers are required to take preventative steps to ensure that overall air quality at a workplace does not endanger the health, safety or welfare of any employees.
There are designated smoking areas for staff. When on duty or in uniform you are only permitted to smoke in these areas.
It is the responsibility of all employees to read, understand and comply with all rules and procedures as set out in the Smoking Policy.

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Recruitment Information

How to Apply

Complete all relevant sections thoroughly, incomplete applications will not be accepted.
Mail your resume marked "Winter Application" to:
                The CEO
                CAAPS
                PMB 22,
                Berrimah NT 0828


You will receive a written response to confirm that we have received your application.
For addition information please refer to the Applicant Information link.

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Staff Benefits


Our staff are important to us. As such, we aim to provide an attractive benefits program.
We provide monthly staff functions to encourage staff to meet and unwind after the end of a busy month. Events will often include food and drink and entertainment.
Additionally, permanent staff are also entitled to the following benefits:
The opportunity to join the ARF Retirement Fund - a superannuation fund with no fee's and a good performance record.
Staff accrue hours to entitle them to 1 Rostered Day Off per month.
All staff are also able to participate in our Salary Packaging program. Salary packaging can offer significant salary benefits by reducing your taxable income. To ensure you maximise the benefit of Salary Packaging, we advise all employees to seek financial advice before entering into packaging arrangements.
Staff receive six (6) weeks Annual Leave per year.
Staff are entitled to up to 9 weeks paid Maternity Leave.

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CAAPS Positions

The following is a brief overview of the positions within the CAAPS organisation.

 Department and Position Title
Description
Work Duty
Statements

Administration

 

 

Chief Executive Officer

Responsible for the overall management of the CAAPS organisation and provide appropriate leadership and professional support to the CAAPS staff under the direction of the CAAPS Board & Council.


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Operations
Manager

The Operations Manager is responsible to the Director, to provide appropriate leadership and professional support to the Administration team, jointly with the Finance Officer. To liaise and work cooperatively with all Managers and Coordinators to achieve and maintain effective administration.

Finance
Manager

The Finance Officer is responsible to the Director, to provide appropriate leadership and professional support to the Administration team, jointly with the Operations Manager. To liaise and work cooperatively with all Managers and Coordinators to achieve and maintain effective administrative and financial management.

Accounts / Payroll Officer

To provide payroll and accounting services to the Departments of CAAPS, under the direction of the Finance Officer.

Customer Services Officer

To provide receptionist service and be the first point of contact with all CAAPS visitors;
To project the CAAPS customer service standards in all dealings with clients and stakeholders;
To be responsible for the appearance and presentation of the Administration Office, Board Room & Staff Room

Admin Assistant

To provide receptionist service and be the first point of contact with all CAAPS visitors.

Hostel

 

Hostel Manager

To manage the provision of serviced accommodation and the allocation of food and other expendables to CAAPS clients who are predominantly traditional Aboriginal people.


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Hostel Assistant Manager

To cater for the day to day needs and welfare of the Hostel clients and to manage all administrative issues associated with ensuring that a high standard of client welfare is maintained by hostel staff.


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Domestic Advisor
To maintain the hostel accommodation, toilets, laundry and group room to the required level of cleanliness and readiness for occupancy. To manage the allocation of linen, crockery and cutlery. To manage the allocation of food to clients.
Maintenance of stores, including food, linen and other consumables.
After Hours Support Worker
To cater for the needs and welfare of the Hostel clients outside of normal business hours.

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Healthy Families
Manager Healthy Families
The Manager of Healthy Families is responsible to the Director, to provide professional leadership to a team providing course participants with the skills to cope with drug and alcohol problems on an individual and family basis.

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AOD Support Worker
To provide course participants with the skills to cope with drug and alcohol problems on an individual and family basis.

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Withdrawal Nurse
To assist on providing the first point of contact for clients attending the Return Home Support Initiative, including initial diagnosis, treatment and referrals as necessary and to provide withdrawal management and liaise with clinical staff from Darwin Withdrawal Services.

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SAAP Outreach Worker
To provide “Outreach Counselling, Referral and Follow up Services” for: “Homeless” Aboriginal and Islander People, their immediate family and partners.

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Driver / Support Officer
To provide safe and efficient transport of CAAPS clients, students and stakeholders and to assist in the management of client travel and recreational requirements.

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AOD Outreach
Worker
To provide Aboriginal people with support and information on how to take positive action to deal with drug and alcohol issues;
To promote CAAPS programs and services to other agencies and communities;
To develop the networks needed to be regularly informed on changing community circumstances;
To maintain positive links with other service providers in the drug and alcohol industry.

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Living Skills - Recreation Worker
To co-ordinate, supervise and organize sport, recreation and leisure activities for our clientele, and to assist with the development of social and functional life skills that will enable successful reintegration into the community.

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Children's AOD Support Worker
To provide children and young people with the skills to cope with drug and alcohol problems on an individual and family basis;
Provide support and skills to Indigenous children affected by violence and neglect as a result of a parent or primary carerÕs alcohol or other drug problems; and
Provide, monitor and evaluate a culturally appropriate Self Care and Personal Protection program to the children of those families.


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HF Admin Assistant
Details to be posted soon

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Training
Community Services Training Manager
To provide professional leadership to the training team and manage, oversee and review the delivery of accredited training programs at the level of accreditation.

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Community Services Training Facilitators
To deliver culturally appropriate training programs to Aboriginal participants in the Top End. To take nationally accredited programs and develop culturally appropriate curricula. To deliver the curricula at the nationally accredited level.

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Cultural Course Facilitator
To develop and deliver Culturally Based Training Programs on Indigenous Australian Culture in the Top End of the NT. 
Training Admin Assistant
To provide administrative support to the Coordinator and staff of the Training Department.

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Youth Well-Being
Youth Well Being Manager
To work within a Community Development Role to deliver volatile substance use prevention programs to people form remote and town based communities in the Top End of the Northern Territory.

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Youth Well Being Worker
To work within a Community Development Role to deliver volatile substance use prevention programs to people form remote and town based communities in the Top End of the Northern Territory.

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Youth Support
Worker
To provide course participants with the skills to cope with Volatile substance abuse problems on an individual and family basis.

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Professional Development

Staff Training
CAAPS recognises the importance of continually developing our employee's, for their career growth as well as the benefit of the organisation.
We believe in providing quality training that will ensure our employees have the skills and knowledge to undertake their current responsibilities and duties in a safe, effective and efficient manner, and in turn, assist the personal development of employees.
CAAPS is also actively involved in offering apprenticeships, with current staff gaining qualifications in Community Services, Alcohol and Other Drug Work.
The training we provide aims to meet skill needs as identified in our Personell Development Program, or to meet departmental training and legislative requirements and to provide technical/equipment specific training. CAAPS is also committed to maintaining staff qualifications through regular refresher courses as appropriate.
Study Leave is also available to permanent staff who apply and are approved to undertake courses to assist their personal development and meet workplace needs.
CAAPS provides a thorough staff induction program to all staff. This program is coordinated by the Operations Manager, and involves contributions and participation by various other managers, including the CEO, The Finance Manager and Department Managers.
In house training programs are conducted where possible and on-the-job training is provided to all staff, coordinated by Department Managers. Staff procedure manuals are also provided as a reference to complement this training.
CAAPS will continue to provide training to maintain and develop the knowledge and skills of its workforce.

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Leadership/Management Opportunities


Where possible, CAAPS likes to develop staff to progress to Supervisory and Management positions, should that be their desire. We focus on identifying leadership potential and offer career progression where possible. We increase the skill base of Managers and Supervisors through external and in-house Manager/Supervisor training sessions to facilitate development in this extremely important role.

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Healthy Families / Dolly Garinyi Hostel / Training Department / Employment Information / Home Page


CAAPS ADMINISTRATION
Phone: 8922 4805    Fax: 8922 4832
Email: admin@caaps.org.au